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Get in touch with us via Live Chat, Email or Phone!

We are available to answer your questions

from our Waynesville, NC branch during our normal business hours:


Monday - Thursday  8:30 am - 5 pm EST

Friday  8:30 - 5:30 pm EST

Chat with us live or leave a message!

Talk with us face to face during our normal business hours.


Maybe we can answer your question here first!

  • How do I become a member?
    We would love to have you become a member of Motion Federal Credit Union! Email us at and we will send you a membership form to fill out.
  • What are my membership services and benefits?
    There are many benefits to being a member of Motion Federal Credit Union, including: 1. Free Lifetime Membership 2. Free Immediate Family Membership 3. Free Online Bill Pay 4. Free Teller-phone 24-hour banking 5. Free Automatic Payroll Deduction 6. Free Direct Deposit 7. Free Mobile Banking 8 Free Bill Pay ...and so much more! Email us at
  • Does Motion Federal Credit Union offer auto loans?
    We sure do! Let Motion help get you on the road! You could save big when you finance your vehicle with us. We have rates as low as 1.65% APR! - Affordable monthly payments. - Discounted CarFax Reports - Mechanical Breakdown Insurance - Guaranteed Asset Protection APPLY HERE for a loan, email us at, or call us at 908-862-6966.
  • Does Motion Federal Credit Union offer personal loans?
    Yes! Motion understands that sometimes, life comes at you with no warning. That's why we offer personal loans with rates as low as 6.45%. APPLY HERE for a personal loan today! Or email us at or call at 908-862-6966.
  • Do you have questions about your VISA card?
    To report a lost or stolen card, call 888-999-3305. For other questions about your VISA card, please email us at or call us at 908-862-6966.
  • Do you have a question about a recent deposit?
    If you have a question about a recent deposit, please call us at 908-862-6966 or email us at

Do you need to make a mobile deposit?

Download our app, MCU Mobile Banking, today!

Is it after business hours?

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Mountain Credit Union Branch Locations

Mountain Credit Union

828.452.2216 •

Mountain Credit Union
1700 Russ Avenue
Waynesville, NC 28786

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